Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what types of data we collect, how we use and store that data, and the choices you have about your information. It also explains how we protect data, when we may disclose it to partners, and how you can contact us to exercise your rights. Please read this page carefully to understand our practices and how they apply when you use our services.

Types of data we collect

We collect several categories of information to operate accounts and provide services. These fall into three main groups: personal data, technical data, and transactional data.

Personal data

Personal data includes name, email address, date of birth, contact details, identity documents provided for verification, and any other information you supply when creating or updating your account.

Technical and usage data

Technical data covers device identifiers, IP address, browser type, operating system, and interaction logs. We use this information to maintain the site, diagnose issues, and improve performance.

Transactional data

Transactional data relates to deposits, withdrawals, game activity, bet history, and payment confirmations. This information is necessary to process payments, resolve disputes, and comply with internal security checks.

How we use your information

We use data to create and manage your account, process payments, verify identity, prevent fraud, and provide customer support. We may also use information for compliance with legal obligations and to enforce our terms of service. Where you opt in, we will use contact details to send service messages and optional marketing communications; you can withdraw consent at any time.

Data protection and security practices

We protect data using technical and organisational safeguards. These measures include encryption in transit, access controls, secure data storage, and regular security reviews. Access to personal information is limited to authorised personnel and third parties that require it to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to support site functionality, remember preferences, analyse usage patterns, and detect fraud. Some cookies are essential for the service to function, while others are optional analytics or advertising cookies. You can manage cookie preferences through your browser settings or via the cookie management tool on our site.

User rights regarding personal data

You have rights over your personal information. These typically include the right to access copies of your data, request correction of inaccurate information, request deletion or restriction of processing where permitted, and withdraw consent for specific uses. To exercise your rights, contact [email protected]. We will respond within a reasonable time and inform you of any limits that apply.

Data sharing and third parties

We may share data with service providers who perform functions such as payment processing, identity verification, fraud prevention, hosting, and analytics. We require these partners to keep data secure and use it only for the contracted purpose. We may also disclose information in response to lawful requests or to protect our rights and safety.

Updates to this privacy policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date and, where appropriate, notified to you by email or an account notice. Continued use after changes indicates acceptance of the revised policy.